Contact Support

Search the Knowledge Center

Browse and search common support queries

DigiCert Gatekeeper Support is able to assist you via email or over the phone during Australian business hours.

Order Support

Queries regarding the status of account/enrolment processing and billing.

Phone
+61 3 9914 5600   (select option 1, "Authentication")
Hours
9:00am - 5:00pm AEST
Monday - Friday
(excluding Australian national public holidays)


Technical Support

Certificate installation problems, service issues, or any technical queries.

Phone
+61 3 9914 5600   (select option 2, "Technical Support")
Hours
9:00am - 5:00pm AEST
Monday - Friday
(excluding Australian national public holidays)